Terms and Conditions

Last Updated: August 19, 2026


These Terms & Conditions ("Terms") are a binding legal agreement between Sycamore Marketing LLC ("Company," "we," "us," or "our") and any person or entity accessing our website, purchasing our services, or otherwise engaging with us ("Client," "you," or "your").

By accessing our website, purchasing services, submitting information through our website, or using any services provided by Sycamore Marketing LLC, you agree to these Terms.


If you do not agree to these Terms, please do not use our website or services.


1. Services


Sycamore Marketing LLC provides marketing, advertising, automation, AI-enabled, website, visibility, and related business services.


Services may include:


  • AI Search Optimization (GEO)
  • Search Engine Optimization (SEO)
  • Pay-Per-Click Advertising (PPC)
  • Business Listings Management
  • AI Chatbot Services
  • AI Voice Agent Services
  • Google Local Service Ads (LSA)
  • Near Me SEO
  • Website Accessibility Services
  • Autocomplete Clicks
  • Reporting, analytics, and related marketing services


Service offerings may change over time at our discretion.


2. Month-to-Month Services


Unless otherwise agreed in a written Statement of Work or custom client agreement:


All services are provided on a month-to-month basis.


Cancellation requires at least thirty (30) days' written notice prior to the next billing cycle.


Notice may be provided by email to:


aubri@sycamore.marketing


Cancellation does not entitle a client to refunds for services already delivered, performed, billed, or in process.


3. Payments and Billing


By purchasing services, you authorize Sycamore Marketing LLC and its payment processors to charge applicable fees associated with the services you purchase.


Fees may include:


  • Monthly service fees
  • Usage-based fees
  • Pay-per-click charges
  • Call-tracking charges
  • Setup fees
  • Advertising expenses
  • Other disclosed service charges


Invoices are due according to the payment terms provided during purchase or invoicing.


Failure to pay may result in suspension or termination of services.


4. No Refund Policy


All purchases are final.


Unless otherwise required by law, we do not provide refunds for:


  • Monthly services
  • Setup fees
  • Marketing services
  • Advertising services
  • AI-enabled services
  • Software-based services
  • Completed work


5. AI-Enabled Services


Certain services may utilize artificial intelligence, machine learning, automation systems, voice technologies, or chatbot technologies.


These services may include:


  • Marketing recommendations
  • Content generation
  • Lead qualification
  • Business analysis
  • Voice interactions
  • Customer support workflows
  • Appointment booking
  • Reporting and analytics


AI-generated outputs may contain inaccuracies, omissions, outdated information, or unintended results.


You acknowledge that:


  • AI output should be reviewed before implementation
  • AI systems may make mistakes
  • Business decisions remain your responsibility
  • We do not guarantee the accuracy of AI-generated outputs


6. No Guarantee of Results


Marketing outcomes depend upon numerous factors outside our control.


We do not guarantee:


  • Search rankings
  • AI search visibility
  • Website traffic
  • Leads
  • Sales
  • Revenue
  • Conversion rates
  • Advertising performance
  • Return on investment


Any examples, case studies, projections, or estimates are illustrative only and are not guarantees of future performance.


7. Service-Specific Terms


GEO (AI Search Optimization)


GEO services are designed to improve visibility in search engines and AI-powered search environments.


Services may include:


  • Local SEO
  • AI-search visibility optimization
  • Google Business Profile optimization
  • Keyword targeting
  • On-site optimization
  • Reporting


Search rankings and visibility are not guaranteed.


SEO


SEO services may include:


  • Keyword optimization
  • Technical SEO
  • Content recommendations
  • On-page optimization
  • Reporting


Search engine rankings are not guaranteed.


PPC Advertising


PPC services may include:


  • Campaign management
  • Ad creation
  • Keyword management
  • Reporting
  • Landing page recommendations


Advertising spend, platform decisions, and click behavior remain outside our control.


Business Listings


Business Listings services may include:


  • Listing synchronization
  • Directory management
  • Review monitoring
  • Profile optimization


Third-party publishers control listing availability and display.


AI Chatbot Services


AI chatbots may provide:


  • Lead capture
  • Customer support
  • Appointment assistance
  • Information delivery


Clients remain responsible for reviewing approved chatbot behavior, messaging, and content.


AI Voice Agent Services


AI voice agents may answer calls, route calls, schedule appointments, and perform related automated actions.


Like human representatives, AI voice agents may make mistakes.


Clients remain responsible for approved scripts, responses, and compliance obligations.


Google Local Service Ads (LSA)


LSA services may include setup, optimization, reporting, and lead management assistance.


Approval, rankings, visibility, and participation remain subject to Google's policies and decisions.


Near Me SEO


Near Me SEO services focus on improving visibility for location-based searches.


Rankings, traffic, and performance are not guaranteed.


Accessibility Services


Accessibility services may include audits, software, widgets, implementation support, and recommendations.


We do not guarantee compliance with any specific accessibility standard, law, or regulation.


Autocomplete Clicks


Autocomplete Clicks is a paid-search advertising service designed to drive targeted website traffic through approved search terms and search partner placements.


The service may include:


  • Search term targeting
  • Traffic generation
  • Click tracking
  • Reporting
  • Campaign management


Clients may approve:


  • Cost-per-click pricing
  • Search terms
  • Monthly click limits
  • Spending caps


Clients will not be charged above approved spending limits unless expressly authorized.


Autocomplete Clicks is subject to search engine behavior, advertising network policies, and user activity. Traffic volume and business results are not guaranteed.


8. Third-Party Services


We utilize third-party providers, including but not limited to:


  • Search engines
  • Advertising networks
  • Analytics providers
  • Hosting services
  • Payment processors
  • Telecommunications providers
  • Artificial intelligence providers


We are not responsible for:


  • Platform outages
  • Policy changes
  • Suspensions
  • Account restrictions
  • Algorithm updates
  • Third-party actions


9. User Conduct


You agree not to:


  • Violate applicable laws
  • Interfere with website functionality
  • Upload malicious software
  • Infringe intellectual property rights
  • Misrepresent information
  • Engage in abusive, harassing, or unlawful behavior


We may suspend or terminate access at our discretion.


10. Intellectual Property


All content, software, systems, documentation, branding, processes, and materials provided by Sycamore Marketing LLC remain our property unless explicitly stated otherwise in writing.


You may not reproduce, distribute, sell, modify, or exploit our materials without written permission.


11. Feedback


Any suggestions, ideas, recommendations, or feedback submitted to Sycamore Marketing LLC may be used by us without restriction or compensation.


12. Copyright and DMCA Notices


If you believe any content infringes your copyright or trademark rights, please contact:


aubri@sycamore.marketing


Your notice should include sufficient information for us to investigate the claim.


13. Messaging Terms


By providing your phone number, you consent to receive communications from Sycamore Marketing LLC, which may include:


  • Service notifications
  • Appointment reminders
  • Account updates
  • Marketing communications
  • SMS messages
  • AI-assisted communications


Consent is not a condition of purchase.


Message and data rates may apply.


You may opt out at any time by following the instructions provided in the communication or by contacting us directly.


14. Disclaimer of Warranties


All services, materials, software, platforms, AI tools, reports, and content are provided "AS IS" and "AS AVAILABLE."


To the maximum extent permitted by law, Sycamore Marketing LLC disclaims all warranties, express or implied, including warranties of:


  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy
  • Availability


15. Limitation of Liability


To the fullest extent permitted by law, Sycamore Marketing LLC shall not be liable for:


  • Lost profits
  • Lost revenue
  • Lost data
  • Lost business opportunities
  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Punitive damages


Our total liability for any claim shall not exceed the amount paid by the client for the service giving rise to the claim during the twelve (12) months preceding the event.


16. Arbitration and Dispute Resolution


Before initiating legal action, both parties agree to attempt informal resolution by providing written notice describing the dispute.

If resolution cannot be reached, disputes shall be resolved through binding arbitration on an individual basis.

Both parties waive:


  • Jury trials
  • Class actions
  • Representative proceedings


Arbitration shall occur in Colorado and shall be governed by applicable federal and Colorado law.


17. Governing Law


These Terms shall be governed by the laws of the State of Colorado.


Any disputes not subject to arbitration shall be brought exclusively in courts located in Denver County, Colorado.


18. Changes to These Terms


We may update these Terms from time to time.


Updated versions become effective upon posting.


Continued use of our website or services constitutes acceptance of the revised Terms.


19. Contact


If you have questions regarding these Terms, please contact:


Sycamore Marketing LLC


103 S Emerson St #103
Denver, CO 80209


aubri@sycamore.marketing


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